Terms of Use

School Esports
Last updated: 26 July 2026
Contact: info@schoolesports.org

These Terms of Use govern your access to and use of School Esports and any white-labelled version of the platform made available for school esports competitions (the Platform).

In these Terms, Customer or organisation partner means the organisation that operates the tenant through which you access the Platform. School Esports, we, us or Platform Operator means Jansen & Loots Limited trading as School Esports.

By creating an account or using the Platform, you agree to these Terms. If you do not agree, do not use the Platform.

1. About the Platform

The Platform provides tournament management services for school esports competitions, including registrations, team and roster administration, match scheduling, match chat, score submission, disputes, standings and school leaderboards.

Customers configure and administer their own tournaments. Your participation is also subject to the Customer's competition rules, school policies and other terms notified to you.

2. Eligibility and accounts

Minimum age

• You must be at least 13 years old to create or use an account.
• A teacher, school or Customer must not create a participant, team member or roster record for a child under 13.
• There is no Platform pathway for participation by children under 13.
• You must not provide false age information or attempt to bypass age controls.

If we become aware that information about a child under 13 has been entered, we may restrict the relevant account or record and work with the Customer to delete it.

Account responsibilities

• Provide accurate and complete information.
• Keep your login credentials confidential.
• Do not share your account or allow another person to use it.
• Notify the Customer or School Esports immediately if you suspect unauthorised access.
• Use one account per person within a tenant. You may have separate accounts for separate Customer tenants.

3. User roles and responsibilities

Customer administrators

Customer administrators act for the Customer. They manage competitions, approve Users, moderate disputes and oversee conduct within their tenant. They do not act for School Esports.

Teachers and school staff

Teachers and school staff are responsible for:

• Registering and managing teams from their school.
• Approving or rejecting student-initiated registrations.
• Monitoring team communications where the Platform and school role require it.
• Following their school's participation, safeguarding and privacy policies.
• Ensuring that each participant is at least 13.
• Having authority to provide participant information.
• Providing the applicable participant privacy notice.
• Obtaining any parent or caregiver participation permission required by law, school policy or competition rules.

By registering or approving a participant, the teacher confirms these responsibilities have been met.

Participation permission is not automatically treated as consent to every use of personal information. The Customer is responsible for identifying the lawful purpose or legal basis for processing.

Students

Students must:

• Provide accurate information.
• Follow the Acceptable Use Policy.
• Participate in matches in good faith.
• Submit accurate scores and respond to score confirmations promptly.
• Follow their school and Customer competition rules.

4. Acceptable Use Policy

You must not:

• Use abusive, threatening, discriminatory or harassing language.
• Bully, intimidate or target another person based on a personal characteristic.
• Share or request private contact details, addresses or social media accounts through match chat.
• Share links or external content where a Customer administrator has prohibited it.
• Share sexually explicit, violent or otherwise inappropriate content.
• Impersonate another person, team or school.
• Provide false scores, registrations, school affiliations or other information.
• Cheat, exploit game bugs or use unauthorised software.
• Manipulate results, standings or matches.
• Access or attempt to access accounts, data or features you are not authorised to use.
• Access or attempt to access another Customer's data.
• Interfere with the Platform or bypass security controls.
• Use the Platform for an unrelated purpose.

Violations may result in a warning, suspension, removal from a competition, termination of an account or reporting to a school or authority where appropriate.

Customers normally make competition enforcement decisions. School Esports may also restrict access where reasonably required to protect Users, another Customer or the Platform.

5. Match conduct and competition integrity

Scores and disputes

Scores must be submitted accurately and in good faith. An opposing team may confirm or dispute a score. Where a response is not made within the configured period, the Platform may automatically accept a submitted score.

Disputes are reviewed by an authorised Customer administrator, referee or tournament operator. Their competition decision is final unless the relevant competition rules provide an appeal.

Defaults and withdrawals

A team that does not appear may receive a default loss under the Customer's competition rules and Platform configuration. Automated withdrawals may occur after repeated uncommunicated defaults where the Customer has enabled that feature.

Match chat

Match chat is provided for scheduling, lobby set-up and match communication. Teachers may have read-only access to their teams' chats. Authorised administrators or referees may join where required.

Chat may be monitored for competition integrity, moderation and safeguarding. Messages and uploads are deleted under the applicable retention settings, but relevant records may be preserved where conduct, a dispute or a safeguarding concern is reported.

6. Privacy

Personal information is handled under the School Esports Privacy Policy and the participant notice for the Customer tenant.

The Customer normally decides why and how participant information is used. School Esports provides, hosts, secures and supports the Platform on the Customer's behalf.

A privacy notice explains processing and is not itself a request for blanket consent. Where a specific optional activity relies on consent, that consent will be requested separately.

7. Intellectual property and content

The Platform, including its code, design, features and documentation, belongs to School Esports or its licensors. You must not copy, modify, distribute, reverse-engineer or create derivative works except where permitted by law or written agreement.

You retain rights in content you submit. You grant School Esports and the Customer a non-exclusive, royalty-free licence to store, display, moderate and use that content only as required to operate and protect the Platform and competition.

Do not submit content that you do not have the right to use.

8. Availability and liability

The Platform is provided on an as-is and as-available basis. We do not guarantee uninterrupted access or that every feature will always be error-free.

To the maximum extent permitted by law, School Esports is not liable for indirect, incidental, special, consequential or punitive loss arising from use of the Platform, conduct of another User, a Customer competition decision, unauthorised account access caused by a User's failure to secure credentials, or an interruption outside School Esports' reasonable control.

Nothing in these Terms excludes a right or liability that cannot lawfully be excluded.

The Customer and participating schools retain primary responsibility for student supervision, safeguarding and competition delivery. Platform tools do not replace school safeguarding policies or professional judgement.

Customer exports are outside School Esports' control after delivery and are governed by the Customer's own policies and security practices.

9. Suspension and termination

The Customer may suspend or terminate access under its competition rules and policies.

School Esports may immediately suspend or restrict an account where we reasonably believe it:

• Poses a safety risk.
• Is being used for unauthorised access.
• Threatens the security or integrity of the Platform.
• Relates to a child under 13.
• Materially breaches these Terms.

Where appropriate, we will notify the relevant Customer.

After account termination, access ends and personal information is handled under the Privacy Policy and the Customer's instructions. Results and standings may be retained in deidentified or limited form to preserve competition history and integrity.

10. Changes to these Terms

We may update these Terms for legal, security, operational or service reasons. We will provide reasonable notice of material changes where appropriate.

If a material change requires a new contractual acceptance, the Platform will request it. Otherwise, the updated Terms apply from the stated effective date. A User who does not agree must stop using the Platform.

11. Governing law and dispute resolution

These Terms are governed by New Zealand law, except where mandatory local law applies.

A dispute should first be raised with the Customer or School Esports and addressed through good faith discussion. Nothing prevents a person from exercising privacy, consumer or other statutory rights, complaining to a regulator, or seeking urgent relief from a court.

12. Severability

If any provision is invalid or unenforceable, the remaining provisions continue to apply.

13. Entire agreement

These Terms, the Privacy Policy, applicable competition rules and any Customer agreement govern use of the Platform. Where the documents conflict, mandatory law applies first, followed by the Customer agreement for Customer obligations, these Terms for User conduct and the Privacy Policy for transparency about personal information.

14. Contact

School Esports
Jansen & Loots Limited trading as School Esports
info@schoolesports.org